Crisis Management Planning - 579 Words

Sport is believed to be a unique â€Å"product†, since the majority of its images and messages get conveyed via the coverage by the media rather than through sales advertising. While this coverage is typically positive, the interest of the media gets more difficult as high profile scandals take place, which can be rather damaging. Therefore, a relevant public relations crisis response plan needs to be developed. A brief overview of the current writings on the issue exposes the need of crisis management planning to be â€Å"quick, be consistent, and be open† (Coombs, 2006, p. 172). First of all, a consistent message should be delivered by either one or more spokespersons, so that the information vacuum does not get filled with incorrect information. This step, done with maximum speed, will help to support believability (Coombs, 2006). Further, the emphasis should be on truthfulness as well as openness, especially in cases when an organization has erred. For example, Fearn-Banks (1996) argues that if some organization has erred, it had better revealed its mistakes immediately, apologize, and also make necessary amends. Fearn-Banks explains this by the fact that cover-ups will only lead to persistence of the crisis (Fearn-Banks, 1996, p. 65). This view is supported by a public relations expert Devon Blaine, who says that â€Å"openness with the press and honesty are the best practices†. It to apply this view to the situation of sports public relations crisis situation, in practice it mayShow MoreRelatedThe Johnson And Johnson Tylenol Crisis1331 Words   |  6 Pagesoverview about the â€Å"Johnson and Johnson Tylenol Crisis†. It gives an outline about the major communication activities (written and oral) conducted by our (Tylenol) crisis management team during our national response campaign for presenting the factual scenario of the crisis to the public and other several institutions. The study also gives brief information about the methodology used by our team for minimizing the negative feedbacks related to the crisis. The paper also describes about the roles performedRead MoreCrisis Management Essay1103 Words   |  5 PagesCrises Management in Public Schools Review of Crisis in Public Schools throughout the United States Throughout the United States students in public schools have experienced many crises. Students have witnessed or experienced many different types of crisis which can include: violence, death, accidents, family issues, natural disasters and terrorism. Statistics from the National Center for Educational Statistics (2008) show that in the 2003-04 school year there were 19 homicides and 3 suicidesRead MoreThe Effects Of Tylenol Products On The Economy785 Words   |  4 PagesAccording to Lewis (2006), crisis is â€Å"an interruption from previously normal state of functioning resulting in turmoil, instability, and a significant upheaval to a system† (p. 27). In other words, a crisis is a negative predictable or unpredictable event that affects the future trend of individuals, groups, organizations, and government. For instance, pharmaceutical company Johnson and Johnson had an unpredictable crisis in 1982 with its product Tylenol, which was laced with cyanide and led toRead M oreCommunication and Crisis Paper1604 Words   |  7 PagesCommunication and Crisis Paper University of Phoenix HCS/320 Lorena Mesina June 27, 2013 Dawn Sienkiewicz Communication and crisis paper: When working in a hospital, setting whether it’s an emergency room, or management office, there’s going to be a time when you are going to experience some kind of face to face crisis, according to (Coombs, 1999) simply stated no organization is immune to crisis. A crisis can raise inside or outside the organization and accordingRead MoreCrisis Management Response Plan Essay1427 Words   |  6 PagesAn effective crisis management response plan outlines specific procedures for administrator, teachers, and students during evacuation emergencies. Administrators work with teachers, students, parents, law enforcement officers, business and community members, to develop an effective emergency and crises plan. The administrator provides leadership in developing and monitoring the school safety plan and also establishes procedures for emergency evacuation and crisis management at different stages ofRead MoreCommunication Plan for an Overall Crisis1829 Words   |  7 PagesO rganisation profile: This report consists of a communication plan for an overall crisis/disaster management. The report will mainly include Bonds, Pacific Brand’s communication plan upon the event of a crisis/disaster. Industries Ltd is a popular Australian manufacturer of women, men and children clothing. Bonds was established by Mr George Allan Bond in the year 1915 (Bonds, 2014). It has been ninety six years since their fist company was set up in Sydney. Bonds launched a Bonds Baby Search CompetitionRead MoreA New Counselor For Drug And Alcohol Counselling Center1128 Words   |  5 Pagescan use the available resources to help them recover. In a nutshell, the treatment serves bests as a basis for shared understanding between the service providers such as the counselors and the patients. There are several approaches to treatment planning, but most of them possess basic similarities. First and foremost, the severity of substance abuse-related problems and criminality must be determined as the basic procedure for appropriate placement in a treatment program (Maruish, 2002, p 128).Read MoreBP Gulf of Mexico Oil Spill 905 Words   |  4 PagesGulf of Mexico oil spill, we examine the effects of an organization not being prepared for this particular crisis. The world scrutinized the actions, inactions, and the human decisions made by BP that led to a major catastrophic crisis. The organization was not prepared for a crisis of this magnitude. Our text stated that this type of negligence has been coined the term sloppy management. They were oblivious to the issues pertaining to the deep waters, the ocean wildlife and the habitats of thoseRead MoreToyota Motor Company : The World s Leading Auto Manufacturers Essay950 Words   |  4 Pagesbasic assumptions or its core a ctivities is defined as crisis and it can strike any organization. Usually a crisis is characterized by cause, effect, and means of resolution and how quick the organization responds. The process of planning and implementing the response to negative events that have the potential to affect the organization is described as crisis management (Parnell, 2014). The extent to which Toyota is responsible for the crisis include its disregard of quality and safety measures ,Read MoreCrisis Communication Contingency Pl Big Blue University1103 Words   |  5 PagesCrisis Communication Contingency Plan BIG BLUE U N I V E R S I T Y OFFICE OF COMMUNICATION Introduction The president of Big Blue University (BBU) designated the Office of Communication with responsibility for all information during a crisis and selected Mark Hughes, the Director of Communications, as the official spokesperson for BBU. Currently, BBU faces an active shooter scenario; however, before addressing this situation, the following represent existing risk management and mitigation pre-event